Head of Operations

Head of Operations

Head of Operations / Operations Manager

Salary: Competitive + 10% Annual Bonus (Great Progression Potential)

Location: Devon

Type of role: Full time, Permanent, On-site

Are you a commercially-minded, Operations Manager / Head of Operations with the ability to lead and inspire multi – site teams?

If the answer is yes, we would like to talk to you about a Head of Operations role for a high growth SME recruitment business in Devon.

You would lead a dedicated and passionate team with strong values within a driven but friendly environment. You will be data-driven, with the ability to coach and encourage teams to think commercially and to take ownership of decision making. You will need to have a strong financial understanding and have had P&L responsibility in your past roles.

Reporting to the Operations Director, this position offers great potential for progression.

Responsibilities:

• Responsible for the business turnover of c£6m
• Lead a multi-site team of 15 direct reports
• Design, implement and deliver the business strategy, improving the gross profit margin % performance
• Build new teams and be responsible for new branch launches
• Cultivate strong relationships with over 400 agency workers and more than 200 customers, setting the standards for member and customer care across the teams.
• Gather information relating to competitor activity
• Produce accurate reports on performance and to be able to spot trends and opportunities in the data to proactively address problem
• Use data to enact change in business processes and performance so each team member is able to grow their own personal capability
• Work closely with all members of the team to coach, guide and inspire personal growth, alongside performance growth
• You will have a working understanding of employment legislation in relation to its impact on recruitment practices.

Required skills and qualifications:

• Account Management
• Budget responsibility
• Sales and Business Development
• Meeting targets and deadlines
• People management including training, coaching, performance, and employee-relations
• Ability to work effectively in fast-paced environments
• Ability to plan, organise and co-ordinate
• Strong IT skills (MS suite)

Click on the ‘Apply Now’ to take the next step in your career.

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